Aftermarket Parts Seasonal Programs

Each year, our team creates an annual training that addresses the ever-evolving needs of our dealer network. Last year, the Aftermarket Parts department approached our team and communicated that dealership personnel had a hard time adopting seasonal programs, which offer discounts and incentives for placing orders for certain products depending on the time of year.

In collaboration with the Aftermarket Parts team, I created this course which includes interactions that lead learners through the programs’ details as well as when these programs run, depending on their region. The course also includes a short scenario to communicate the benefits of participation in these programs.

Since launch, this course has been assigned to Aftermarket Parts personnel at over 250 dealerships in the United States and Canada.